I solved it as follows: uninstall fingerprint controlvault remove fingerprint reader from installed hardware (when it asks, also remove driver) uninstall all other dell Data Protection things you might have installed reboot reinstall only the latitude Data Protection tools as described in setup the post reboot and then.
Previously, you had to download several different ControlPoint packages and install them, hoping one was the right one.
Thanks for marking this as the answer.I used 7zip to manually extract the files and then installed the driver using the Device Manager.Bill Smithers - Microsoft MVP July 2013 - June 2020 1 person was helped by this reply.When I get a chance reader to evaluate the new drivers (which will involve some image backups) I will update this post.Thanks for your feedback, it helps us improve the site.You will need to download these three packages and install in this order: Data Protection Access Driver Package, data Protection Access Middleware Package.Uninstalling will not remove.Hdmi connector 18, touch pad buttons (2) 8, volume control buttons 19, touch pad 9, wireless switch 20, backlit Keyboard (optional rubber backlit keyboard available) 10, uSB connectors (2).Someone else latitude with this problem?How satisfied are you with this response?Best Answer, anaheim, oP, friends, I managed to solve installing the previous version of the driver ( Windows 8). However it is not new it is a used Dell purchased on eBay. .
My experience with the first release of the Data Protection Access is that is is poorly documented, incredibly slow, fingerprint buggy, and flat-out setup not worth the effort.
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This will cause no fingerprint reader straight found rn error message.The drive I need is Finger Print Sensor Driver the fingerprint someone already solved this problem?Hi, As it is a Dell and also under Warranty games as it is new, I suggest that you contact Dell or ask in their games Support Forums: px, cheers.Take time to let driver us know if the games suggestion worked.Well now as of the dell E6520 bleach they have renamed everything to Dell Data Protection Access (Dell data protection access). And I tried looking through their support forums manual and found nothing useful. .
Update 9/7/2012: Good news!
Thanks for your speedy reply once again.
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You have dell latitude e6420 fingerprint reader setup to post your question about this in the Dell Support Forums, not just look through the present Q/A there.